1. GENERAL INFORMATION
At La Nube de Goan, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR), the Spanish Organic Law 3/2018 (LOPDGDD), and other applicable legislation.
By using this website, you accept this Privacy Policy.
2. DATA CONTROLLER
Owner: Victor Ros Morales
Tax ID (NIF): 44507370R
Registered address: Avda. Blasco Ibáñez 184, Spain
Contact email: info@lanubedegoan.com
Website: www.lanubedegoan.com
3. PERSONAL DATA WE COLLECT
We collect and process the following data:
Identification data: name, surname, shipping/billing address, ID/NIF (when legally required)
Contact details: phone number, email address
Browsing data: IP address, browser type, visited pages
Payment data: managed through third-party platforms (e.g., Stripe, PayPal); we do not store your card information
4. PURPOSE OF DATA PROCESSING
Your data is used for the following purposes:
Managing and shipping your orders
Responding to inquiries or contact requests
Handling returns or incidents
Complying with legal obligations (billing, tax compliance)
Sending commercial communications (with prior consent)
Improving our services and user experience
5. LEGAL BASIS
The legal basis for processing your personal data includes:
Contract performance: for order management
Explicit consent: for subscriptions, forms, and marketing communications
Legitimate interest: for website analytics and fraud prevention
Legal obligation: for billing, returns, and data retention
6. DATA RECIPIENTS
Your data may be shared with:
Secure payment platforms: such as Stripe, PayPal, etc.
Shipping companies: for order delivery
Accounting and tax advisors: to comply with legal obligations
Hosting and email service providers: under confidentiality and data processing agreements
We do not sell or share your data with third parties without your consent, except when legally required.
7. INTERNATIONAL DATA TRANSFERS
We do not transfer personal data outside the European Economic Area. If such a transfer becomes necessary, we will ensure it is protected under appropriate safeguards in accordance with the GDPR.
8. DATA RETENTION
Your personal data will be kept:
For as long as the commercial or contractual relationship exists
For the duration required by tax and legal regulations
Until you request its deletion, in the case of marketing subscriptions
9. YOUR RIGHTS
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request data deletion
Request processing restriction
Object to data processing
Request data portability
Withdraw your consent at any time
To exercise your rights, send a written request to info@lanubedegoan.com, including a copy of your ID or equivalent document.
10. SECURITY MEASURES
We implement appropriate technical and organizational measures to ensure data security and prevent unauthorized access, alteration, or loss. This includes SSL encryption and secure server environments.
11. MINORS
Users under the age of 14 are not allowed to register or make purchases on this site without the explicit consent of a parent or legal guardian.
12. COOKIES
This website uses first-party and third-party cookies. Please refer to our Cookies Policy for more information.
13. UPDATES
This Privacy Policy may be updated to comply with legislative or technical changes. Any significant modifications will be notified via the website.
Last updated: June 2025